Help your staff improve customer service and successfully manage their time
Does proper staff training take a backseat to other matters? Even though you know that a well-trained staff is the bedrock every successful practice needs? These DVDs deliver effective training for both new and current employees — helping your staff confidently interact with clients and efficiently handle unique law office situations.
- Material is presented carefully and consistently
- Clients and witnesses experience dramatized examples of typical lines of questioning, learn the right and wrong ways to answer questions
- Your clients and witnesses can watch them as many times as they need in order to feel more comfortable and prepared
- You save hours by not having to repeat the same information over and over